Canon USA issued last week a recall for certain EOS 650D/Rebel T4i DSLR cameras due to their rubber grips that can cause skin rash or allergic reaction. However, Canon Indonesia has confirmed that the cameras distributed in the country are not affected.
“So far we haven’t received report regarding the affected units from our Indonesian consumers who bought from our stock of early shipment. It is assured that all the cameras we are selling now are free from the related problems,” said Sintra Wong, Marketing Manager, Canon ICP Division, PT Datascrip — the sole distributor of Canon cameras in Indonesia.
As previously reported, Canon informed that the EOS 650D might cause allergic reaction. The allergy warning stated that the camera’s rubber hand-grip may change color and cause allergic reaction.
In the US, the recall affects 68,000 cameras made between June and August of 2012. Consumers are asked to check their product’s serial number if theirs is included in the recall. Serial numbers with a sixth digit of “1” are affected. If the sixth digit is “2″ or above, the product has not been recalled.
“I’d like to make it clearer that the cameras with the serial numbers only indicate that they are ‘probably’ affected. So, it does not mean that all the cameras with the serial numbers are ‘certainly’ affected. And the affected cameras will not necessarily cause skin irritation to their users,” Sintra explained.
You can use the serial number to check whether your camera is affected by this phenomenon. To check yours, please click here.
If you bought your EOS 650D in Indonesia and found the problem with its rubber grip, call Canon Care Center in Jakarta: +62-21-26648997; or directly come to its office: Komplek Ruko Grand Boutique Blok B no 3-4, Jl. Mangga Dua Raya, Jakarta.